Job: Technical Support Engineer at Saadani group in Sharqia, Egypt

About the Job

• Identify leads or opportunities for SMC to achieve good customer service and engage in an assessment of the opportunity with input from the Sales & Marketing Manager.
• Work closely with current and prospective customers to understand business needs and make recommendations that will maintain and grow sales
• Build new client relations and brings in new client accounts, in coordination with the Sales & Marketing Manager.
• Handle all communications with current customers and manage problems that arise.
• Maintain complete opportunity/Customer information and report the status of each opportunity/lead details whenever requested
• Generate new business opportunities to attain own sales targets.
• Prepare and submit monthly progress reports to the Sales & Marketing Manager.
• Responsible for keeping the manger up to date with the full information and status of each sales opportunity.
• Work with the Sales & Marketing Manager and Technical team to ensure that appropriate market & pricing strategies are developed and implemented.
• Strengthen strategic partnerships with customers, engineering and quality personnel to increase focus on Win-Win.
• Having good Technical data to ensure that being updated with all products portfolio & new solutions / products.

job requirements

0 to 3 years

Not Specified at least

Engineering Services Import and Export