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Job: Payments Back Office Sr. Specialist at Easy Cash in Cairo, Egypt

Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time

Salary:

Confidential

Vacancies:
1
open
position

About the Job

Essential Duties and Responsibilities:

  • Process outgoing and incoming payments (input, processing, correction,
  • etc.). 
  • Investigation and troubleshooting for transactions presenting issues 
  • Work on the additional activities covered by the team such as reconciliations, standing order, etc
  • Making daily settlement & reconciliation process
  • Review & reconcile Daily Card/mobile wallet Settlement (Issuer and Acquirer)
  • Review EBC Settlement
  • Reconcile interchange fees with supposed incoming fees
  • Prepare All reports (reconciliation, journals, review, BO)
  • Check Local and International Settlement.
  • Prepare Partner Bank/ Central Bank Report
  • Review Activity Recap All financial and nonfinancial entries done through the system”
  • Reconcile ATM Payment file with ICCS Reports
  • FAWRY reconciliation and Settlement
  • Handle the Balance Transfer, Payment cash Pick Up, Pick Up cards.
  • Handle pre-settlement/settlement exception cases and post-settlement investigations.
  • Participate in new product or system upgrade projects, including assist in workflow design or testing as required.
  • Handling Internal Technical issues related to the reconciliation phase and Settlement Phase Also.
  • Preparing Daily, weekly, monthly Reports Analysis for All Reconciliation and Settlement Activates & Revenues.
  • Decreased customer complaints through educate your customer strategy.
  • Monitoring the suspicious/fraud transactions, update fraud rules and follow AML regulations.
  • Maintaining, control, and update CBE Limits for Mobile payments.

Handle any non-financial request through the system.

Job Requirements

Job Requirements

  • Bachelor’s degree in a relevant field. 
  • 3-5 years of relevant experience.
  • Demonstrated success in working with excellent products
  • Superior communication skills in Arabic and English both written & spoken
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority
  • Collaborative & Creative person.
  • A strong networking and negotiation skills.

Analytical person with genuine interest in people.

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